Job Description

Medical Office Manager - Fort Myers

The role of a Medical Office Manager in Fort Myers is critical for the efficient operation of healthcare facilities. As a key player in the organization, you will oversee the daily administrative functions of a medical office while ensuring compliance with healthcare regulations. This position not only demands strong leadership skills but also a keen understanding of the medical industry, as you will be responsible for managing both personnel and patient interactions. This role 100% requires a multilingual Spanish/English speaker.

Responsibilities

• Oversee daily operations of the medical office, ensuring a smooth workflow and efficient patient service.
• Manage office staff, including hiring, training, and performance evaluations.
• Maintain medical records with accuracy and confidentiality, adhering to HIPAA regulations.
• Implement and enforce office policies and procedures to improve efficiency.
• Coordinate patient scheduling and ensure timely follow-ups.
• Manage billing and coding processes in collaboration with the finance team.
• Respond to patient inquiries and resolve issues effectively and compassionately.
• Monitor inventory of medical supplies and ensure adequate stock levels.
• Assist in budget preparation and monitoring office expenses.
• Collaborate with healthcare providers to optimize patient care and operational processes.

Requirements

• High school diploma or equivalent; an associate's or bachelor's degree in healthcare administration or related field is preferred.
• Proven experience in a medical office environment, with at least 2-5 years in a management role.
• Strong understanding of medical terminology and healthcare regulations.
• Excellent organizational and multitasking skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in medical software and Microsoft Office Suite.
• Ability to handle sensitive information with discretion.
• Strong problem-solving skills and attention to detail.
• Leadership abilities with a focus on team development.
• Ability to work in a fast-paced environment and adapt to change.
• This role 100% requires a multilingual Spanish/English speaker.

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