Job Description

Required Technical/Functional Skills

• Salesforce Marketing Cloud experience with Salesforce Marketing Cloud Email Specialist Certification preferred.
• Strong understanding of QA methodologies, testing processes, and best practices.
• Experience performing functional, integration, regression, and end-to-end testing.
• Strong knowledge of JavaScript and HTML for testing and troubleshooting marketing content.
• Experience working with REST and SOAP web services.
• Hands-on experience with API testing tools such as SOAP UI and Postman.
• Strong SQL skills for data validation and backend testing.
• Excellent communication skills with the ability to coordinate testing activities across multiple teams.

Roles and Responsibilities

• Perform quality assurance testing for new functionality developed within Salesforce Marketing Cloud, including front-end and back-end validation.
• Create, maintain, and execute detailed test plans, test cases, and test scripts.
• Collaborate with cross-functional teams to ensure complete end-to-end testing across integrated systems.
• Develop and maintain supporting testing tools and automation frameworks.
• Design, develop, and execute automated test scripts to improve testing efficiency.
• Identify, document, and track defects while working with development teams for resolution.
• Perform risk assessments and contribute to quality and risk management processes.
• Ensure solutions meet business requirements, technical standards, and quality expectations.

Preferred Qualifications

• Experience testing Salesforce Marketing Cloud modules such as Email Studio, Journey Builder, Automation Studio, and Contact Builder.
• Experience with test automation frameworks and API testing.
• Strong analytical and problem-solving skills with attention to detail.

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