Job Description

Position: Scrum Master 3 - Contingent
Location: Charlotte, North Carolina
Duration: Contract
Job ID: 178280

Job Overview:
The Scrum Master is a leadership role responsible for guiding Agile teams to deliver value consistently while fostering continuous improvement. This position involves leading Agile ceremonies, mitigating delivery risks, coaching teams and product partners, and ensuring alignment with enterprise Agile standards. The Scrum Master demonstrates strong leadership, a deep understanding of the team’s work, and actively drives focus, flow, and accountability to achieve predictable, high-quality outcomes.

Responsibilities:

• Lead and facilitate Agile ceremonies to achieve clear outcomes and delivery commitments.
• Coach teams, Product Owners, and Engineering partners on Agile practices and behaviors.
• Maintain a strong understanding of team backlogs, priorities, and value delivered.
• Protect team focus by managing scope, dependencies, and unplanned work.
• Drive continuous improvement using metrics, retrospectives, and coaching plans.
• Meet with Product and Engineering partners to review team maturity, metrics, and operational improvement opportunities.
• Resolve team conflicts within one sprint using facilitation techniques and updated agreements.
• Guide teams toward effective work breakdown by ensuring user stories meet DoR and DoD.
• Provide real-time coaching to improve Agile practices, flow, quality, and predictability.
• Identify, track, and manage cross-team dependencies, surfacing risks early and resolving them proactively.
• Maintain an impediment backlog in JIRA and drive resolution within the sprint to prevent delays.
• Create JIRA dashboards and automation to visualize team performance trends.

Qualifications:

• 4+ years of Scrum or Agile experience, or equivalent demonstrated through work, consulting experience, training, military experience, or education.
• Strong communication skills and the ability to think outside the box.
• Experience facilitating Agile events and driving team alignment.
• Training or experience in influencing and coaching teams effectively.
• Proficiency in JIRA and Agile metrics tracking.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $63 - $66

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com

 

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Job Tags

Full time, Contract work

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