Job Description

Location: La Jolla, CA, (Chula Vista and El Cajon as needed) 

About Us:

Join our leading refractive ophthalmology practice, specializing in advanced LASIK/PRK, Cataract, YAG laser, and various cornea surgeries. We are dedicated to providing exceptional patient care and achieving outstanding visual outcomes. Our team is committed to a supportive and collaborative work environment.

Position Summary:

We are seeking a highly organized and detail-oriented full-time Surgery Scheduler to join our dynamic team. The ideal candidate will be responsible for coordinating all aspects of surgical scheduling for our LASIK/PRK, Cataract, and YAG laser patients. This role requires excellent communication skills, a strong understanding of ophthalmic procedures, and the ability to work efficiently and independently in a fast-paced environment.

Key Responsibilities:

• Schedule and coordinate all surgical procedures, including LASIK/PRK, Cataract, YAG laser surgeries, and various cornel procedures, ensuring optimal utilization of operating room time amongst multiple surgery centers and locations. 
• Communicate effectively with patients, explaining surgical processes, pre-operative instructions, and post-operative care.
• Obtain insurance authorizations and verify patient eligibility for surgical procedures. Collect payment and arrange payment plan options with patients as needed. 
• Work collaboratively with surgeons, nurses, and other clinic staff to ensure a seamless patient experience.
• Maintain accurate and up-to-date patient records and surgical schedules.
• Address patient inquiries and concerns with professionalism and empathy.
• Process necessary paperwork and documentation related to surgeries.
• Manage cancellation and rescheduling of appointments courteously and efficiently.
• Adhere to all HIPAA regulations and maintain patient confidentiality.
• Front desk duties including answering phones, checking and responding to patients through Weave

Qualifications:

• High school diploma or equivalent
• Bilingual in Spanish-preferred
• Minimum of 2 years of experience in surgical scheduling, preferably in an ophthalmology setting.
• Strong knowledge of ophthalmic terminology and surgical procedures (LASIK/PRK, Cataract, YAG).
• Familiarity with insurance verification and authorization processes.
• Excellent organizational and time management skills.
• Exceptional interpersonal and communication skills, both written and verbal.
• Proficiency in general office software, paper charts and EMR.
• Ability to prioritize tasks and work effectively under pressure.
• Prior Epic experience is a plus
• Bilingual in Spanish
• Must be willing to travel (up to two days a week) to our outside clinics in Chula Vista and El Cajon
• Must have reliable transportation
• at least 1 year of scribing experience-ophthalmology preferred but not required

What We Offer:

• Competitive salary
• Opportunity to work with a highly skilled and supportive team.
• Modern and welcoming work environment.
• professional development opportunities

To Apply:

Please submit your resume and cover letter to  billing@lajollalasik.com . In your cover letter, please highlight your experience in ophthalmic surgical scheduling and your passion for patient care.

We look forward to hearing from you!

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