Job Description

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The University of Miami UHealth at SoLé Mia opened September 2025 , bringing high-quality academic medicine to North Miami, Aventura, and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCI–designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth’s nationally ranked neurology and neurosurgery programs.

The University of Miami UHealth – Orthopedic Sports Medicine at SoLé Mia has an exciting opportunity for a Surgery Scheduler 2.

The Surgery Scheduler 2 (H) acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Surgery Scheduler 2 (H) acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.

CORE JOB FUNCTIONS

• Obtains pre-authorizations for procedures as required by insurance companies.

• Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.

• Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.

• Coordinates with hospitals and vendors for special cases or circumstances.

• Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.

• Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.

• Ensures documentation is complete to support accurate billing of surgical procedures.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                 

• High School diploma or equivalent

• Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Skill in completing assignments accurately and with attention to detail.

• Ability to process and handle confidential information with discretion.

• Ability to work independently and/or in a collaborative environment.

• Proficiency in computer software (i.e. Microsoft Office).

DEPARTMENT ADDENDUM

Department Specific Functions

• Assist Clinical Program Coordinator with surgical related projects

• Adjusts surgical calendar and case schedules according to departmental need and surgeons’ requests 

• Coordinates surgical cases that are performed jointly by multiple surgeons at the same time 

• Works with other members of the Department of Orthopaedics to strategically assign OR time to various surgeons in the department 

• Schedules surgery which entails knowledge of CPT and ICD-10 codes and general knowledge of pertinent anatomy  

• Schedules clinic visits, both pre and post-operatively as required 

• Communicates with other providers and their offices and assists with obtaining medical clearances prior to surgery 

• Collaborates with other departments to ensure patients are prepared for surgery, including medical clearances, pre-op testing (e.g. for COVID-19), and financial team (e.g. for estimate preparation) 

• Communicates with and lines up appropriate surgical representatives from surgical instrumentation companies (e.g. Arthrex) to ensure any necessary supplies and reps are present on the day of surgery 

• Serves as secondary point of contact for post-op care for patients including triaging patient concerns, answering post-op phone calls, communicating with providers, and providing patients with necessary orders such as home health, Durable Medical Equipment (DME), etc. 

• Cooperates with departmental leadership to maximize reimbursements, including adjusting authorizations, assisting with retro-authorizations, etc. 

• Assists department with obtaining insurance authorizations additional procedures as requested, e.g. external imaging study authorizations 

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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